1 day ago Note: If you are using an email account other than Outlook, you will need your app password. You can get help finding or generating those at the respective pages for Yahoo, Gmail, and Apple.
After setting up Two-Step Verification on Outlook.com, I’ve been unable to connect Outlook with my Outlook.com account and am repeatedly being prompted for my password.
I know I am putting in the correct password as it still works when I try to log on to the website.
How can I gain access to my Outlook.com account again from Outlook without disabling the Two-Step Verification?
After enabling Two-Step Verification of Outlook.com, you may need a special App Password for applications which do not support the security codes generated during the Two-Step Verification process.
Connecting via older versions of Outlook Desktop or any Mail App which uses the Exchange ActiveSync (EAS) protocol requires such an App Password.
Obtaining it is very easy and you’re good to go again in no-time at all!
Enabling Two-Step Verification for your Microsoft Account
Actually, Two-Step Verification applies to your Microsoft Account in general and not just access to your Outlook.com mailbox. You can set it up in the following way:
- Log on to the Microsoft Account Management website.
- At the top, click on: Security.
- On the right, click on the link: More security options.
You can also use this direct link to the Additional security options. - Verify your account via a security code when prompted.
- Scroll down a bit and click on: Set up two-step verification.
- Follow on-screen instructions to complete the configuration.
Set up two-step verification for your Microsoft Account.
Office 365, Outlook 2019 and Outlook 2016; SMS or Authenticator verification
When you are using Office 365, Outlook 2016 (excluding the msi-version) or Outlook 2019, you can continue to use your regular password and Outlook will prompt you for additional verification. The same applies to the Outlook app for iOS and Android.
Authentication verification step 1: Enter your password.
Authentication verification step 2: Enter a code obtained via the Authenticator app (available for iOS and Android), an SMS text message or a secondary email address.
Outlook 2016 Mac Use App Password Windows 7
Outlook 2016 (msi) and earlier; Get an App Password for Outlook
If you are not using Office 365, Outlook 2016 (excluding the msi-version) or Outlook 2019, you’ll need to obtain an App Password to be able to connect again to your account in Outlook Desktop or when using a mobile mail app which uses the EAS protocol.
- In your account management go back to the Additional security options.
- Under the “App passwords” header, click on: Create a new app password
You can also use this direct link to the App Password section. - Use the generated password which is being displayed to log on to your Outlook.com account from Outlook.
Getting an App Password for Outlook is required after enabling Two-Step Verification for your Microsoft Account.
Use this app password when setting adding your Outlook.com account to Outlook instead of your regular password.
For more details see; Adding an Outlook.com account to Outlook
Adding an Outlook.com account with an App Password via Auto Account Setup.
Note: Although you can reuse this password for other apps, it is not recommended or needed to save this password for future reference. Just create a new one when you are being prompted for a password in another application which doesn’t support two-step verification. If any of the passwords become compromised, use the “Remove existing app passwords” link in the “Security info” section to make them invalid.
If you've changed your password with your email provider or via a web-based email service, you need to update the password stored in the email client. In this tutorial we'll walk you through the steps to change both email account password and pst file password in Outlook 2016.
Part 1: Change Email Account Password in Outlook 2016
- Open Outlook 2016 application. Click the File menu in the top left corner.
- Under the Info section (it is selected by default), click on the Account Settings and then pick Account Settings from the drop-down menu.
- This will open the Account Settings dialog. Select the E-mail tab, and then double-click on the email account for which you want to change the password.
- Under the Logon Information section, you'll see your User Name and Password. Just type your new email password over the old one, and click Next to save your changes.
Now you've successfully changed Outlook email password. When Outlook sends or receives messages, it will supply your new credentials to the mail server.
Part 2: Change Outlook 2016 PST File Password
- Just open the Account Settings dialog in Outlook 2016, by following the above steps (Step 1 and Step 2 in the section above).
- Select the Data Files tab. Double-click on the Outlook .pst file that you want to change the password on.
- The Outlook Data File screen opens. Click Change Password button.
- Type your current pst password (or leave it blank if you your pst file is not password protected), then type a new password and confirm it. Uncheck the option 'Save this password in your password list' if this is a shared computer. Click OK.
After changing Outlook PST password, an Outlook Data File Password dialog box will pop up every time asking for PST password, when you open the Outlook application.